Your cameras are already watching. We make them work.

Volpex uses AI to monitor your existing CCTV and alert the right person — in plain English, via voice or message — the moment something worth acting on happens.

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Volpex iMessage conversation showing AI security updates

The problem

The cameras are on. Nobody's paying attention.

Traditional CCTV monitoring keeps failing the people who depend on it.

Reactive
Footage only gets watched after something has already gone wrong.
Noise
Automated alerts fire so often they become background noise.
Disconnected
Nothing connects what your cameras see to the person who needs to act.

volpex.ai / operations

Live Incident Queue

5 active · AI prioritised

INC-2041Perimeter breach
+00:02
Heathrow DC · Camera 12score 96
INC-2040Loitering 4m+
+00:41
Site B · Loading bayscore 78
INC-2039Tailgating
+01:12
Storage 9 · Corridorscore 64
INC-2038Aggression detected
+01:55
Retail 17 · Till 3score 88
INC-2037Vehicle dwell
+02:30
Construction E · Gatescore 41

INC-2041 · Triage

Perimeter breach

CRITICAL

VOLPEX COPILOT

Person scaled north fence, moving toward Bay 2. No authorised entry scheduled. Recommend dispatch + voice challenge.

Audit trail

00:02 · AI classified — perimeter_breach (0.96)
00:03 · Operator J. Reyes acknowledged
00:05 · Auto-dispatch to ARC queue

847 sites online · 3 regionsAll systems operational

How It Works

See. Understand. Speak.

Connect to your cameras

Volpex plugs into your existing CCTV. Hikvision, Axis, Dahua — any modern IP camera. No new hardware, no rewiring, no disruption. Software only.

Understand what's happening

Our vision model doesn't just detect people — it reads the scene. Concealment, shelf-sweeping, grab-and-run, loitering near high-value stock. It knows the difference between a customer browsing and a thief working.

Tell your team in real time

When the AI identifies a threat, it alerts your team through their existing devices — handheld, headset, or phone. A short clip, a plain-language description, and a suggested response. Your staff know what's happening before the thief expects anyone to notice.

Store manager being notified by Volpex about a shoplifter

The platform

A team of AI agents, supervised by your operators

Vision agent

A vision-language model watches every camera, understands the scene in plain English and filters out the false alerts before they ever reach a human.

Triage agent

Ranks, de-duplicates and escalates only the events that genuinely warrant a response — with a written rationale for each decision.

Voice agent

Issues live voice challenges and audio warn-offs on site automatically when the vision agent confirms an intrusion or breach.

Notification agent

Calls or messages the site manager, keyholder or duty officer with full context — voice, SMS or chat, whichever they prefer.

Human-in-the-loop supervision

A supervisor can step in at any moment, override an agent, take manual control or coach the system on edge cases.

Audit trails & explainability

Every agent decision, prompt, voice call and operator action is timestamped, attributed and replayable for compliance.

Mobile response workflows

Native field tooling for guards: agent-assigned tasks, geofenced check-ins, evidence capture.

Multi-site monitoring

One agentic operating system across hundreds of sites, regions and contracted clients.

FROM THE SHOP FLOOR

We started in the aisles, listening.

Half my team's time is spent watching for shoplifters instead of helping customers. You can't do both.

— Store Manager, Tesco Local, London

We go up and offer them a basket - that usually stops it. The problem is how long it takes us to notice. By then they've already taken what they came for.

— Team Member, Sainsbury's Local, London

After a theft I spend ages going through footage trying to find the right clip. Then I have to upload it manually. A system that did that for me would save hours every week.

— Store Manager, Waitrose, London

Most of our staff are young and it's their first job. By the time they realise what's happened, the person is gone.

— Store Manager, Superdrug, London

I sit here watching 16 screens and try to spot something. Concentrating for more than about 20 minutes is difficult. You start missing things.

— Security Guard, Aldi, London

Thieves can be brutal. We need help preventing crime, not just recording it.

— Store Manager, M&S, London

Half my team's time is spent watching for shoplifters instead of helping customers. You can't do both.

— Store Manager, Tesco Local, London

We go up and offer them a basket - that usually stops it. The problem is how long it takes us to notice. By then they've already taken what they came for.

— Team Member, Sainsbury's Local, London

After a theft I spend ages going through footage trying to find the right clip. Then I have to upload it manually. A system that did that for me would save hours every week.

— Store Manager, Waitrose, London

Most of our staff are young and it's their first job. By the time they realise what's happened, the person is gone.

— Store Manager, Superdrug, London

I sit here watching 16 screens and try to spot something. Concentrating for more than about 20 minutes is difficult. You start missing things.

— Security Guard, Aldi, London

Thieves can be brutal. We need help preventing crime, not just recording it.

— Store Manager, M&S, London

Industries

Built for the teams running 24/7 operations

ARC

Alarm Receiving Centres

Replace or augment legacy ARC stacks with AI-prioritised queues and automated dispatch.

CON

Construction

Protect sites overnight with intelligent perimeter detection, voice-down and patrol workflows.

WHS

Warehousing

Monitor distribution centres with intrusion alerts, inventory protection and after-hours guard replacement.

STR

Self Storage

Multi-facility monitoring with tenant access correlation and after-hours incident handling.

RET

Retail

Remote loss-prevention and aggression detection across estates with operator copilot in the loop.

CNI

Critical Infrastructure

Mission-critical SOC tooling with full audit, role separation and zero-downtime operations.

Integrations

Works with your existing security stack

Volpex sits across your current ARC software, VMS, alarm receivers and AI vendors via open APIs and connectors.

Integrate first. Replace legacy over time.

Site manager asking Volpex how many people are on site

The future of CCTV monitoring is agentic

Our design partners include security, retail, construction and warehouse companies. The platform has been built, tested and refined alongside teams who operate at the highest standard — it works for those who demand the best.

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